Heartwood House LLC is dedicated to making your online experience at www.heartwooddetox.com (“Website”) and our Services (“Services”) as useful and accessible as possible. Our team and advisors have made every reasonable effort to make this Website and our Services accessible to everyone.
If you believe that part of the Website or, if applicable, any mobile application, does not conform to the required standards, please contact us, or have your representative contact us, using one of the following two methods so the issue can be promptly addressed:

  • Contact Heartwood House LLC by Phone 415-419-8816
  • Contact Heartwood House LLC by email at  info@heartwooddetox.com

While we have used our best efforts to make each Website page accessible to all users we may not be able to guarantee that every page conforms to WCAG 2.0 Level AA standards including but not limited to any or all of the following reasons, if applicable:

  • Some pages may have partial conformance due to third-party vendors in the current version or future versions of the Website.
  • There may be issues with your internet service provider, equipment of the end-user or other circumstances involved outside of our ownership and control.
  • Heartwood House LLC does not own all rights to third-party plug-ins and widgets and therefore cannot ensure their conformance.
  • If Heartwood House LLC is unable to claim site-wide conformance at any point in time then we will seek a partial conformance, as defined by applicable laws and regulations.
  • Heartwood House LLC’s conformance claims only extend to pages within its Website.
  • Heartwood House LLC has reviewed WCAG guidelines, as suggested by the Department of Justice and, to the best of our understanding have incorporated them. 
  • Heartwood House LLC was advised by our website development advisors to use WCAG for compliance because they are determined by W3C, the consortium that makes all guidelines for the Internet, worldwide.
  • Heartwood House LLC may use automated testing as a baseline for conformance on a periodic basis.
  • For the most accessible experience, Heartwood House LLC suggests viewing the Website using the latest version of the Chrome Web Browser made by Google.